Disney Plus error code 14 with correct password | If you see the following error:
Sorry, we could not find your email (or password) in our system. Please re-enter your email and try again. If the problem persists, visit the Disney+ Help Center (Error Code 14).
It means you’ve entered an invalid email or password.
Forgotten your username or password? Your Disney+ account confirmation email contains your account login details. (You would have received this email at the time you signed up for Disney+.)
Read the Resetting your password FAQ
Need more help? You can reach us 24/7 via chat, phone, or social media.
Error code 14: ‘Incorrect Password. Please reenter your password and try again…’
If you see the following error message when attempting to log in, select an option below for more information:
‘Incorrect Password. Please reenter your password and try again. If the problem persists, try resetting your password by selecting “Forgot Password?” (Error Code 14)’
Cause
If you are entering the same password you used to sign up for Disney+, the following is the most likely cause:
- Password was changed for another Disney product or experience that uses the same email address
Troubleshooting
To resolve this error (and related errors):
- If you can’t recall the new password, reset your password. Keep in mind your account sign-in details will be updated for all products and experiences from The Walt Disney Company.
- For more troubleshooting steps, see Login issues with Disney+.
IMPORTANT: If you suspect your account has been compromised, reset your password or contact us immediately for assistance.
Related errors
The following error codes have related causes and/or can be resolved by similar troubleshooting steps:
